Terms & Conditions
Please read these terms and conditions carefully as you will be bound by them. A contract between you and Eight will come into existence upon the date upon which you reserve a room with us. Your contract is with Eight.
Check-in and check-out
Our check-in times are 2pm to 9pm (Tuesday to Sunday) and 2pm to 6pm on Monday. If you wish to arrive before 2pm please let us know and we will do our best to arrange for your room to be ready or alternatively hold your luggage for you. If you are likely to arrive after 9pm, or 6pm on Monday,please inform us and we can arrange a late check in pack for you. If you are unable to inform us in advance, or circumstances change, there is an intercom at the front door which connects you to a member of staff who will be able to arrange your check in. Check-out time is 11am.
Rooms may be reserved online with a valid credit or debit card. Please note that we do not accept infants or children under 8 years of age and our maximum occupancy per room is 2 persons, with the exception of room 2 on the first floor, which can accommodate 3 guests. Regrettably no pets are allowed apart from guide dogs. Please note the entire property is non-smoking.
Prices are in pound sterling and subject to change. We accept all major debit and credit cards, American Express and cash. We reserve the right to preauthorise your card prior to arrival.
This cancellation policy applies to direct bookings only. All cancellations must be in writing by email (firstname.lastname@example.org) or by post. Sorry we cannot accept verbal cancellations. All cancellation will be confirmed by email or post.
If the booking is cancelled with 72 hrs notice, no charge will be applied.
If booking is cancelled within 48 hrs before arrival day, the first night will be charged.
If booking is cancelled within 24 hrs before arrival day or in case of no show, the full account will be charged.
This policy only applies for bookings made directly with us, over the phone or through our website (www.eightinbath.co.uk). Please refer to the cancellation policy on your booking confirmation for reservations made through booking agents.
Booking directly with us is always the most economical way to gain more flexibility to amend or cancel your booking.
Before you arrive
Enquiries and reservations may be made through our website, by email at email@example.com or by telephone +44 (0) 01225 724 111. Should you wish to walk from Bath Spa train or bus station, this is a pleasant 5 minutes’ level walk through a nice part of the city. By taxi, it takes 3 minutes.
Bristol airport is about 45-50 minutes’ drive. There is a regular bus service linking the airport to Bath bus station every half an hour which takes 75 minutes and costs £20 return or £14 single. Tickets can be purchased online or on the bus. Please find more information about this service by visiting their website: www.airdecker.com. A taxi costs about £40-£45 and it is recommended to arrange it prior to your arrival.
Car parking and arrival
Unfortunately we cannot offer dedicated off-street parking spaces. The nearest long stay car park to us is Avon Street Car Park. The postcode for this is BA1 1UF. There are many other car parks in Bath and also a Park and Ride service.
The rooms are located over three different floors (on the first, second and third floors). Please note that the Breakfast room is on the ground floor level. We do not have a lift at Eight, but we are happy to help you carrying your luggage.
Our duvets are filled with goose down and feathers, and both feather and synthetic pillows are provided. Allergy-free pillows and duvets can be requested in advance.
Eight operates a no pet policy. Guide dogs are accepted.
In the event of evacuation an alarm will sound in every room. If you require assistance for evacuating, please notify us on arrival.
We have tried to be as accurate as possible and have included as much detail as we can in our Accessibility Statement, however we do welcome your feedback in order to improve the information and services we provide. If you require further assistance, please contact us on 01225 724 111.
What we collect
We do not collect any personally identifiable information without your knowledge. We may register usage data of the site in an anonymous fashion. If you choose to be on our mailing list then this is strictly on an opt-in basis.
Current and previous clients will have their details on file with us such as name, address and contact details.
What we do with the information we gather
Your data will never be sold or shared with third-parties. We may periodically send emails about which we think you may find interesting using the email address which you have provided.
Client information is used solely for business, transactional and accountancy purposes.
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Controlling your personal information
You may choose to restrict the collection or use of your personal information by writing to or emailing us. We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.
You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to us.
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible and we will promptly correct any information found to be incorrect.
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